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Estimated dispatch dates
Our estimated dispatch dates are based on the latest stock and lead time data available to us on a daily basis. Please note that there are occasionally exceptions to this estimation – these can include orders over a certain quantity where we have to check with our manufacturers, and also where we encounter unforeseen circumstances such as unexpectedly high seasonal demand.
All in-stock will be dispatched the same day - normally for delivery next working day providing the items being ordered are in stock and the order is placed by 1.30pm.
Every item is fully insured against loss or damage so we can guarantee the safe arrival of your order.
Handling and carriage charges
Please note these charges are specific to website orders, catalogue charges differ. There may be an additional delivery charge based on non-mainland UK locations and in the instances of non-stock items being delivered (such as bulky, heavy or hazardous goods). In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.
£8.95 delivery charge for all orders*
*Orders to non-mainland UK locations and non-stock items (such as bulky, heavy or hazardous goods) may be subject to delivery charges. In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.
Free shipping on orders over £60 may apply when when offer is active.
To track your order, you can contact our customer service department on 01455 230122.